The One-Minute Rule
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1. Be Gretchen [her name].
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2. Let it go.
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3. Act as I would feel.
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4. Do it now.
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5. Be polite and be fair.
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6. Enjoy the process.
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7. Spend out.
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8. Identify the problem.
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9. Lighten up.
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10. Do what ought to be done.
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11. No calculation.
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12. There is only love.